An outdated point-of-sale system can be a huge deal breaker for your restaurant. Such a system runs on unpatched software that can expose your business to various issues, including data leaks, payment fraud, and identity theft.

Moreover, an outdated POS can reduce your sales since it accepts fewer payment options and could frustrate customers since it could be slow. Fortunately, you can overcome the challenges by upgrading to a better POS.

US Card Solutions, a provider of POS merchant card services, has highlighted 10 signs that show it is time to upgrade.

Your POS Doesn’t Support Some Payment Methods

A POS’ main task is to process all forms of electronic and digital payments. Specifically, the POS should process card, contactless, and mobile payments. For this reason, if your current POS limits you to a few payment options, look for a reliable merchant choice merchant services provider.

What are credit card merchant services providers? They are companies that help restaurants accept car payments. These service providers help you set up a merchant services account for credit card processing and upgrade to a POS that manages all payment methods.

Your POS Doesn’t Support Online Orders

Nowadays, a decent number of customers order online. Given that, your POS should help process online orders so you take advantage of these consumers who prefer ordering from the comfort of their homes. As such, if your current POS cannot process online orders, opt for better POS merchant card services providers.

Your POS Cannot Integrate With Various Systems

An average restaurant relies on multiple systems to streamline operations and stay competitive. Some of these systems include those for inventory management and customer relationship management. As such, your ideal POS should integrate with these systems to save you the hassle of running each system separately.

Your POS Does not Support Data Analytics

Modern Point of Sale systems have the capability to support data analytics. For instance, POS systems help restaurant managers reveal trends in sales and understand customer preferences. These insights help you make data-driven decisions like adjusting prices to improve sales and running targeted marketing campaigns to get more customers.

Your POS Hardware is Outdated

If your current POS has started showing signs of wear and tear, it’s likely time to get an upgrade from your merchant choice merchant services provider. The signs of a POS on its end of life could be a cracked screen, faded buttons, and worn-out cables.

Your POS is not Cloud Based

Tech-savvy restaurants are ditching traditional POS systems for the modern cloud-based versions. Cloud-based POS provides anytime, anywhere access to restaurant data. Moreover, the cloud-based POS allows managers to monitor performance, inventory, and sales remotely.

Your Provider Doesn’t Offer Reliable POS Merchant Card Services

Customer support inconveniences like slow response times and difficulty resolving technical issues can severely disrupt your restaurant operations. As such, if you have been having issues with your merchant services credit card companies, switch to a better service provider. Your next POS merchant card services provider should be able to offer reliable, responsive, and proactive support.

Your POS Cannot Keep up With the Increasing Demand

Modern POS systems are designed with scalability in mind. They give your restaurant room to grow without being held back by technology. In particular, the scalable POS lets you process huge transaction volumes, expand in size, and support multi-location transactions. Thus, if your current POS falls short, get a better one from your merchant choice merchant services provider.

You Have Experienced Issues That Could Expose You to Non-compliance

Non-compliance can expose your restaurant to reputational damage and hefty financial penalties. For this reason, upgrade to a better POS if you have been experiencing issues like frequent security breaches or the inability to provide accurate reporting.

Your Staff Struggle Using the POS System

A good POS should be easy to operate. Thus, if you have been dealing with frequent errors in order entry, extended transaction times, and the need for constant assistance, get a user-friendly POS. Your new POS will expedite workflows, reduce errors, and improve job satisfaction.

Ready to Upgrade Your POS System? Contact us Today

When it comes to POS systems, US Card Solutions is the go-to plug for all your needs. We offer a vast range of POS systems from leading manufacturers like Clover, Dejavoo, and TouchBistro. You won’t miss a perfect fit for your operations and budget. Even better, our experts will help you pick the right POS.

Browse our POS inventory to see the systems we have in store.

IMG Credit: Simon Kadula